nClear Audio Audio plugins
nClear Audio Standards Press kit

Download and account help

Downloads, installation, and account access.

Use this page if you need the correct download route, cannot find your account access, or the plugin does not appear in your DAW.

[email protected]

Official download routes

Start from the official product page so you always receive the current package for your operating system.

VocRide 2
  • VocRide 2 is available only from its official nClear Audio product page.
  • Lite opens the download page after the email step; paid Lite opens it after checkout is confirmed.
  • VocRide 2 Pro downloads and licence access appear after the confirmed purchase.
VocRide 1
  • Use the official VocRide product page to open its Ko-fi download.
  • VocRide 1 remains free / pay what you want on Ko-fi.

Download links and nClear Account

Use the same email address you entered for the download or purchase.

Immediate access

The access page opens immediately after a successful $0 request or after a paid checkout is confirmed. A transactional email also sends the access link to your inbox.

Choosing Download only does not limit downloads, account access, recovery, or transactional delivery.

Sign in again

Open nClear Account, enter the same email address, and request a one-time sign-in code. No password is required.

If the email is delayed, check spam and try the account recovery flow again before contacting support.

Installing the packages

Quit your DAW before installation. Reopen it afterwards and rescan plugins if needed.

macOS Open the DMG, then run the included selectable PKG installer.
macOS formats VST3, AU, and CLAP are selected by default.
Windows Unzip the package and follow INSTALL WINDOWS.html.
Windows VST3 destination C:\Program Files\Common Files\VST3\
Windows CLAP destination C:\Program Files\Common Files\CLAP\
Linux Unzip the package, open a terminal in it, and run ./install.sh

FAQ

Common things to check before sending a support request.

macOS Gatekeeper

The current official macOS packages are signed and notarized. If macOS says the plugin cannot be opened, remove old copies, download the current DMG again from the official product route, and run the included PKG installer before restarting the DAW.

If the message remains, send the exact macOS message, macOS version, DAW name/version, and whether you installed VST3, AU, or CLAP.

Windows manual install

Copy the actual .vst3 or .clap item from the unzipped archive into the matching Common Files folder. Do not put the zip file itself into the plugin folder.

For VocRide 2, copy the complete VST3 folder. The CLAP file and its same-named .nclear-integrity file must remain together.

If the DAW still does not list it, run the DAW plugin rescan and check whether the DAW has a blocked/failed plugin list.

DAW does not see it

Confirm that your DAW supports the format you installed. For example, AU is macOS only, LV2 is Linux only in these builds, and not every DAW supports CLAP yet.

If the plugin was installed while the DAW was open, quit the DAW, reopen it, and run a full plugin rescan.

Presets location

Factory presets are built into the plugin. User presets are stored per plugin in the user application data folder.

  • macOS: ~/Library/Application Support/nClear/VocRide/Presets/, ~/Library/Application Support/nClear/VocRide 2/Presets/, and ~/Library/Application Support/nClear/Sibalance/Presets/
  • Windows: %APPDATA%\nClear\VocRide\Presets\, %APPDATA%\nClear\VocRide 2\Presets\, and %APPDATA%\nClear\Sibalance\Presets\
  • Linux: ~/.config/nClear/VocRide/Presets/, ~/.config/nClear/VocRide 2/Presets/, and ~/.config/nClear/Sibalance/Presets/

Quick replies

Short answers for the most common support cases.

"It does not open on macOS"

Please use the current official DMG, remove older plugin copies, run the included PKG installer, restart the DAW, and rescan. If macOS still blocks it, send me the exact warning text.

"My DAW does not see it"

Check that the plugin is in the correct folder for the format your DAW supports, then run a full plugin rescan. Include your DAW, OS, CPU architecture, and plugin format if you contact support.

"Where are AU / VST3?"

macOS includes VST3, AU, and CLAP. Windows includes VST3 and CLAP. Linux includes VST3, CLAP, and LV2. Use the format your DAW supports.

Contact

For download, install, or compatibility issues, email [email protected].

Business telephone: +995 598 80 36 72. Calls: Monday–Friday, 12:00–15:00 UTC+4. Use email or the support form for written case tracking.

Please include plugin name, version, operating system, DAW, plugin format, and the exact steps that led to the problem.